Key insights

  • 1 in 2 organizations report a significant increase in use of gig workers over the last five years
  • More than a third (34%) of organizations engage contingent workers for 12 months or longer
  • In 2016, 20% of organizations have a workforce that is comprised of 30% or more contingent workers
  • In the survey on average, organizations report using 17% contingent workers in 2016
  • The biggest users of contingent workers are organizations operations/production/services division (37%) and the IT departments (32%)